Water or Wastewater Treatment Plant and System Operator

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Job Outlook:
Decline
Education: High school diploma or equivalent
Salary
High: $81,210.00
Average: $55,690.00
Hourly
Average: $26.78

What they do:

Operate or control an entire process or system of machines, often through the use of control boards, to transfer or treat water or wastewater.

On the job, you would:

  • Add chemicals, such as ammonia, chlorine, or lime, to disinfect and deodorize water and other liquids.
  • Collect and test water and sewage samples, using test equipment and color analysis standards.
  • Record operational data, personnel attendance, or meter and gauge readings on specified forms.

Important Qualities

Analytical skills. Water and wastewater treatment plant and system operators must conduct tests and inspections on water or wastewater and evaluate the results.

Detail oriented. Water and wastewater treatment plant and system operators must monitor machinery, gauges, dials, and controls to ensure everything is operating properly. Because tap water and wastewater are highly regulated by the U.S. Environmental Protection Agency, operators must be careful and thorough in completing these tasks.

Math skills. Water and wastewater treatment plant and system operators must have the ability to apply data to formulas that determine treatment requirements, flow levels, and concentration levels.

Mechanical skills. Water and wastewater treatment plant and system operators must know how to work with machines and use tools. They must be familiar with how to operate, repair, and maintain equipment.

Personality

A3 Your Strengths Importance

Characteristics of this Career

79% Integrity  -  Job requires being honest and ethical.
78% Dependability  -  Job requires being reliable, responsible, and dependable, and fulfilling obligations.
75% Attention to Detail  -  Job requires being careful about detail and thorough in completing work tasks.
74% Independence  -  Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
69% Initiative  -  Job requires a willingness to take on responsibilities and challenges.
69% Concern for Others  -  Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
67% Leadership  -  Job requires a willingness to lead, take charge, and offer opinions and direction.
67% Cooperation  -  Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
66% Adaptability/Flexibility  -  Job requires being open to change (positive or negative) and to considerable variety in the workplace.
62% Self-Control  -  Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
62% Analytical Thinking  -  Job requires analyzing information and using logic to address work-related issues and problems.
57% Stress Tolerance  -  Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
56% Achievement/Effort  -  Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
54% Persistence  -  Job requires persistence in the face of obstacles.
53% Innovation  -  Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
A3 Your Strengths Importance

Strengths

89% Realistic  -  Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.
A3 Your Strengths Importance

Values of the Work Environment

78% Support  -  Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
61% Independence  -  Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Aptitude

A3 Your Strengths Importance

Abilities | Cognitive, Physical, Personality

69% Oral Expression  -  The ability to communicate information and ideas in speaking so others will understand.
69% Oral Comprehension  -  The ability to listen to and understand information and ideas presented through spoken words and sentences.
66% Near Vision  -  The ability to see details at close range (within a few feet of the observer).
66% Written Comprehension  -  The ability to read and understand information and ideas presented in writing.
63% Deductive Reasoning  -  The ability to apply general rules to specific problems to produce answers that make sense.
60% Problem Sensitivity  -  The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
60% Perceptual Speed  -  The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
56% Inductive Reasoning  -  The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
53% Information Ordering  -  The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
53% Selective Attention  -  The ability to concentrate on a task over a period of time without being distracted.
53% Written Expression  -  The ability to communicate information and ideas in writing so others will understand.
53% Speech Recognition  -  The ability to identify and understand the speech of another person.
53% Speech Clarity  -  The ability to speak clearly so others can understand you.
A3 Your Strengths Importance

Skills | Cognitive, Physical, Personality

54% Monitoring  -  Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
54% Operations Monitoring  -  Watching gauges, dials, or other indicators to make sure a machine is working properly.

Job Details

Responsibilities
Clean work areas.
Clean production equipment.
Maintain production or processing equipment.
Operate chemical processing or water treatment systems or equipment.
Operate chemical processing or water treatment systems or equipment.
Inspect production equipment.
Test chemical or physical characteristics of materials or products.
Collect samples of materials or products for testing.
Record operational or production data.
Maintain production or processing equipment.
Lubricate production equipment.
Repair production equipment or tools.
Direct operational or production activities.
A3 Your Strengths Importance

Attributes & Percentage of Time Spent

93% Face-to-Face Discussions  -  How often do you have to have face-to-face discussions with individuals or teams in this job?
91% Structured versus Unstructured Work  -  To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
89% Telephone  -  How often do you have telephone conversations in this job?
89% Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets  -  How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
88% Exposed to Contaminants  -  How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
87% Freedom to Make Decisions  -  How much decision making freedom, without supervision, does the job offer?
86% Exposed to Hazardous Conditions  -  How often does this job require exposure to hazardous conditions?
83% Indoors, Environmentally Controlled  -  How often does this job require working indoors in environmentally controlled conditions?
83% Importance of Being Exact or Accurate  -  How important is being very exact or highly accurate in performing this job?
82% Sounds, Noise Levels Are Distracting or Uncomfortable  -  How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
80% Indoors, Not Environmentally Controlled  -  How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
79% Consequence of Error  -  How serious would the result usually be if the worker made a mistake that was not readily correctable?
78% Frequency of Decision Making  -  How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
77% Contact With Others  -  How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
75% Responsible for Others' Health and Safety  -  How much responsibility is there for the health and safety of others in this job?
75% Outdoors, Exposed to Weather  -  How often does this job require working outdoors, exposed to all weather conditions?
75% Work With Work Group or Team  -  How important is it to work with others in a group or team in this job?
74% Electronic Mail  -  How often do you use electronic mail in this job?
73% Impact of Decisions on Co-workers or Company Results  -  What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
73% Importance of Repeating Same Tasks  -  How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
70% Time Pressure  -  How often does this job require the worker to meet strict deadlines?
64% Exposed to Hazardous Equipment  -  How often does this job require exposure to hazardous equipment?
60% In an Enclosed Vehicle or Equipment  -  How often does this job require working in a closed vehicle or equipment (e.g., car)?
59% Very Hot or Cold Temperatures  -  How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
59% Coordinate or Lead Others  -  How important is it to coordinate or lead others in accomplishing work activities in this job?
59% Spend Time Standing  -  How much does this job require standing?
56% Outdoors, Under Cover  -  How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
54% Responsibility for Outcomes and Results  -  How responsible is the worker for work outcomes and results of other workers?
51% Deal With External Customers  -  How important is it to work with external customers or the public in this job?
63% Duration of Typical Work Week  -  Number of hours typically worked in one week.
A3 Your Strengths Importance

Tasks & Values

87% Evaluating Information to Determine Compliance with Standards  -  Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
85% Controlling Machines and Processes  -  Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
82% Monitoring Processes, Materials, or Surroundings  -  Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
82% Making Decisions and Solving Problems  -  Analyzing information and evaluating results to choose the best solution and solve problems.
82% Processing Information  -  Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
79% Identifying Objects, Actions, and Events  -  Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
78% Inspecting Equipment, Structures, or Materials  -  Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
78% Communicating with Supervisors, Peers, or Subordinates  -  Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
78% Documenting/Recording Information  -  Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
76% Getting Information  -  Observing, receiving, and otherwise obtaining information from all relevant sources.
75% Interpreting the Meaning of Information for Others  -  Translating or explaining what information means and how it can be used.
75% Updating and Using Relevant Knowledge  -  Keeping up-to-date technically and applying new knowledge to your job.
73% Analyzing Data or Information  -  Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
72% Repairing and Maintaining Mechanical Equipment  -  Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
70% Working with Computers  -  Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
65% Estimating the Quantifiable Characteristics of Products, Events, or Information  -  Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
65% Establishing and Maintaining Interpersonal Relationships  -  Developing constructive and cooperative working relationships with others, and maintaining them over time.
62% Repairing and Maintaining Electronic Equipment  -  Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
61% Judging the Qualities of Objects, Services, or People  -  Assessing the value, importance, or quality of things or people.
60% Training and Teaching Others  -  Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
58% Organizing, Planning, and Prioritizing Work  -  Developing specific goals and plans to prioritize, organize, and accomplish your work.
58% Developing Objectives and Strategies  -  Establishing long-range objectives and specifying the strategies and actions to achieve them.
57% Performing for or Working Directly with the Public  -  Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
55% Monitoring and Controlling Resources  -  Monitoring and controlling resources and overseeing the spending of money.
55% Communicating with People Outside the Organization  -  Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
55% Handling and Moving Objects  -  Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
55% Coordinating the Work and Activities of Others  -  Getting members of a group to work together to accomplish tasks.
54% Performing General Physical Activities  -  Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
53% Thinking Creatively  -  Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
53% Coaching and Developing Others  -  Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
53% Guiding, Directing, and Motivating Subordinates  -  Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
52% Operating Vehicles, Mechanized Devices, or Equipment  -  Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
52% Assisting and Caring for Others  -  Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
52% Scheduling Work and Activities  -  Scheduling events, programs, and activities, as well as the work of others.

What Water and Wastewater Treatment Plant and System Operators Do

Water and liquid waste treatment plant and system operators
Water and wastewater treatment plant operators collect and test water and sewage samples.

Water and wastewater treatment plant and system operators manage a system of machines, often through the use of control boards, to transfer or treat water or wastewater.

Duties

Water and wastewater treatment plant and system operators typically do the following:

  • Add chemicals, such as ammonia or chlorine, to disinfect water or other liquids
  • Inspect equipment on a regular basis
  • Monitor operating conditions, meters, and gauges
  • Collect and test water and sewage samples
  • Record meter and gauge readings and operational data
  • Document and report test results to regulatory agencies
  • Operate equipment to purify and clarify water or to process or dispose of sewage
  • Clean and maintain equipment, tanks, filter beds, and other work areas
  • Follow U.S. Environmental Protection Agency (EPA) regulations
  • Ensure safety standards are met

It takes many steps to get water from natural sources—reservoirs, streams, and groundwater—into people’s houses. Similarly, it is a complicated process to convert the wastewater from drains and sewers into a form that is safe to release into the environment.

The specific duties of plant operators depend on the type and size of the plant. In a small plant, one operator may be responsible for maintaining all of the systems. In large plants, multiple operators work the same shifts and are more specialized in their duties, often relying on computerized systems to help them monitor plant processes.

Water and wastewater treatment plant and system operators must be able to manually operate the equipment if there is a plant malfunction due to power outages or electrical issues.

Water treatment plant and system operators work in water treatment plants. Fresh water is pumped from wells, rivers, streams, or reservoirs to water treatment plants, where it is treated and distributed to customers. Water treatment plant and system operators run the equipment, control the processes, and monitor the plants that treat water to make it safe to drink.

Wastewater treatment plant and system operators remove pollutants from domestic and industrial waste. Used water, also known as wastewater, travels through sewer pipes to treatment plants where it is treated and either returned to streams, rivers, and oceans, or used for irrigation.

Work Environment

Water and wastewater treatment plant and system operators held about 124,800 jobs in 2022. The largest employers of water and wastewater treatment plant and system operators were as follows:

Local government, excluding education and hospitals 74%
Utilities 12
Manufacturing 4

Water and wastewater treatment plant and system operators work both indoors and outdoors. Their work is physically demanding and usually is performed in locations that are unclean or difficult to access. Operators may be exposed to noise from machinery and are often exposed to unpleasant odors.

Injuries and Illnesses

Water and wastewater treatment plant and system operators sometimes get injured on the job. They must pay close attention to safety procedures because of hazardous conditions, such as slippery walkways, the presence of dangerous gases, and malfunctioning equipment.

Operators are trained in emergency management procedures and use safety equipment to protect their health, as well as that of the public.

Work Schedules

Water and waste treatment plant and system operators typically work full time. Plants operate 24 hours a day, 7 days a week. In small plants, operators are likely to work during the day and be on call nights and weekends. In medium- and large-size plants that require constant monitoring, operators work in shifts to control the plant at all hours.

Occasionally, operators must work during emergencies. For example, they may need to work during weather conditions that cause large amounts of storm water or wastewater to flow into sewers, exceeding a plant’s capacity. Emergencies also may be caused by malfunctions within a plant, such as chemical leaks or oxygen deficiencies.

Getting Started

Education:
42%
High School Diploma - or the equivalent (for example, GED)
25%
Post-Secondary Certificate - awarded for training completed after high school (for example, in agriculture or natural resources, computer services, personal or culinary services, engineering technologies, healthcare, construction trades, mechanic and repair technologies, or precision production)

How to Become a Water or Wastewater Treatment Plant and System Operator

Water and liquid waste treatment plant and system operators
Water and wastewater treatment plant and system operators need long-term on-the-job training to become fully qualified.

Water and wastewater treatment plant and system operators typically need at least a high school diploma or equivalent and a license to work. They also complete on-the-job training.

Education

Water and wastewater treatment plant and system operators typically need a high school diploma or equivalent to become operators. Employers may prefer applicants who have completed a certificate, an associate’s, or a bachelor’s degree program in a related field such as environmental science or wastewater treatment technology.

Training

Water and wastewater treatment plant and system operators need long-term on-the-job training to become fully qualified. Water and wastewater treatment is a complex process. Trainees learn their skills on the job under the direction of an experienced operator. The trainees learn by observing and doing routine tasks, such as recording meter readings, taking samples of wastewater and sludge, and performing simple maintenance and repair work on plant equipment. They also learn about industrial safety and how to use personal protective equipment.

Larger treatment plants usually combine this on-the-job training with formal classroom or self-paced study programs. As plants get larger and more complicated, operators need more skills before they are allowed to work without supervision.

Licenses, Certifications, and Registrations

Water and wastewater treatment plant and system operators must be licensed by the state in which they work. Requirements and standards vary widely depending on the state.

State licenses typically have multiple levels, which indicate the operator’s experience and training. Although some states will honor licenses from other states, operators who move from one state to another may need to take a new set of exams to become licensed in their new state.

Advancement

Most states have multiple levels of licenses for water and wastewater treatment plant and system operators. Each increase in license level allows the operator to perform more complicated processes without supervision.

At the largest plants, operators who have the highest license level work as shift supervisors and may be in charge of large teams of operators.

Job Outlook

Employment of water and wastewater treatment plant and system operators is projected to decline 6 percent from 2022 to 2032.

Despite declining employment, about 10,500 openings for water and wastewater treatment plant and system operators are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.

Employment

As water and wastewater treatment plants become more advanced with automated systems to manage treatment processes, fewer workers may be needed. Although some work can be automated, plants will still need skilled workers to operate increasingly complex controls and water and wastewater systems.

Contacts for More Information

For information on employment opportunities, contact state or local water pollution control agencies, state water and wastewater operator associations, state environmental training centers, or local offices of the state employment service.

For information related to a career as a water or wastewater treatment plant and system operator, visit

American Water Works Association

The National Rural Water Association

Water Environment Federation

Work for Water

For more information on certification for water or wastewater treatment plant and system operator, visit

Association of Boards of Certification

Similar Occupations

This table shows a list of occupations with job duties that are similar to those of water and wastewater treatment plant and system operators.

Occupation Job Duties Entry-Level Education Median Annual Pay, May 2022
Construction equipment operators Construction Equipment Operators

Construction equipment operators drive, maneuver, or control the heavy machinery used to construct roads, buildings, and other structures.

High school diploma or equivalent $51,050
General maintenance and repair workers General Maintenance and Repair Workers

General maintenance and repair workers fix and maintain machines, mechanical equipment, and buildings.

High school diploma or equivalent $44,980
Power plant operators, distributors, and dispatchers Power Plant Operators, Distributors, and Dispatchers

Power plant operators, distributors, and dispatchers control the systems that generate and distribute electric power.

High school diploma or equivalent $97,570
Stationary engineers and boiler operators Stationary Engineers and Boiler Operators

Stationary engineers and boiler operators control stationary engines, boilers, or other mechanical equipment.

High school diploma or equivalent $67,120
Hydrologists Hydrologists

Hydrologists study how water moves across and through the Earth’s crust.

Bachelor's degree $85,990
Hazardous materials removal workers Hazardous Materials Removal Workers

Hazardous materials removal workers identify and dispose of harmful substances such as asbestos, lead, and radioactive waste.

High school diploma or equivalent $46,690

Information provided by CareerFitter, LLC and other sources.

Sections of this page includes information from the O*NET 27.3 Database by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.

CareerFitter, LLC has modified all or some of this information. USDOL/ETA has not approved, endorsed, or tested these modifications.