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Diagnose, adjust, repair, or overhaul automotive vehicles.
Customer-service skills. Service technicians discuss automotive problems—along with options to fix them—with their customers. Because workers may depend on repeat clients for business, they must be courteous, good listeners, and ready to answer customers’ questions.
Detail oriented. Service technicians must be aware of small details when inspecting or repairing vehicle systems, because mechanical and electronic malfunctions are often due to misalignments or other easy-to-miss causes.
Dexterity. Service technicians perform many tasks that require steady hands and good hand–eye coordination, such as assembling or attaching components and subassemblies.
Mechanical skills. Service technicians must be familiar with engine components and systems and know how they interact with each other. They often must take apart major parts for repairs and be able to put them back together properly.
Organizational skills. Service technicians must keep workspaces clean and organized in order to maintain safety and ensure accountability of parts.
Physical strength. Service technicians must sometimes lift and maneuver heavy parts such as engines and body panels.
Troubleshooting skills. Service technicians use diagnostic equipment on engine systems and components in order to identify and fix problems in increasingly complicated mechanical and electronic systems. They must be familiar with electronic control systems and the appropriate tools needed to fix and maintain them.
| A3 | Your Strengths | Importance |
Characteristics of this Career |
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82% | Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
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79% | Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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71% | Integrity - Job requires being honest and ethical. | |
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69% | Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
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69% | Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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69% | Persistence - Job requires persistence in the face of obstacles. | |
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66% | Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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63% | Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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62% | Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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62% | Initiative - Job requires a willingness to take on responsibilities and challenges. | |
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62% | Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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61% | Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
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53% | Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
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52% | Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. |
| A3 | Your Strengths | Importance |
Strengths |
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100% | Realistic - Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services. |
| A3 | Your Strengths | Importance |
Values of the Work Environment |
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56% | Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. | |
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56% | Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. |
| A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
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72% | Manual Dexterity - The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. | |
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72% | Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. | |
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69% | Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem. | |
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69% | Finger Dexterity - The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. | |
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69% | Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). | |
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69% | Near Vision - The ability to see details at close range (within a few feet of the observer). | |
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66% | Arm-Hand Steadiness - The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. | |
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66% | Control Precision - The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. | |
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60% | Visualization - The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged. | |
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60% | Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). | |
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60% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
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60% | Extent Flexibility - The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. | |
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56% | Written Comprehension - The ability to read and understand information and ideas presented in writing. | |
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56% | Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. | |
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56% | Flexibility of Closure - The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. | |
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56% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. | |
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56% | Multilimb Coordination - The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. | |
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53% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. | |
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53% | Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). |
| A3 | Your Strengths | Importance |
Skills | Cognitive, Physical, Personality |
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54% | Troubleshooting - Determining causes of operating errors and deciding what to do about it. | |
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54% | Repairing - Repairing machines or systems using the needed tools. |
| A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
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98% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
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96% | Exposed to Contaminants - How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)? | |
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95% | In an Enclosed Vehicle or Equipment - How often does this job require working in a closed vehicle or equipment (e.g., car)? | |
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91% | Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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90% | Spend Time Standing - How much does this job require standing? | |
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90% | Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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90% | Sounds, Noise Levels Are Distracting or Uncomfortable - How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? | |
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89% | Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets - How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets? | |
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88% | Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? | |
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87% | Time Pressure - How often does this job require the worker to meet strict deadlines? | |
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86% | Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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84% | Exposed to Hazardous Conditions - How often does this job require exposure to hazardous conditions? | |
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83% | Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer? | |
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83% | Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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80% | Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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80% | Cramped Work Space, Awkward Positions - How often does this job require working in cramped work spaces that requires getting into awkward positions? | |
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79% | Exposed to Hazardous Equipment - How often does this job require exposure to hazardous equipment? | |
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74% | Exposed to Minor Burns, Cuts, Bites, or Stings - How often does this job require exposure to minor burns, cuts, bites, or stings? | |
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72% | Telephone - How often do you have telephone conversations in this job? | |
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69% | Indoors, Not Environmentally Controlled - How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)? | |
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66% | Deal With External Customers - How important is it to work with external customers or the public in this job? | |
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66% | Work With Work Group or Team - How important is it to work with others in a group or team in this job? | |
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66% | Very Hot or Cold Temperatures - How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures? | |
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65% | Spend Time Bending or Twisting the Body - How much does this job require bending or twisting your body? | |
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64% | Spend Time Making Repetitive Motions - How much does this job require making repetitive motions? | |
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64% | Consequence of Error - How serious would the result usually be if the worker made a mistake that was not readily correctable? | |
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61% | Importance of Repeating Same Tasks - How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? | |
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56% | Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job? | |
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56% | Level of Competition - To what extent does this job require the worker to compete or to be aware of competitive pressures? | |
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55% | Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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53% | Frequency of Conflict Situations - How often are there conflict situations the employee has to face in this job? | |
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52% | Responsible for Others' Health and Safety - How much responsibility is there for the health and safety of others in this job? | |
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52% | Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people? | |
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52% | Electronic Mail - How often do you use electronic mail in this job? | |
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51% | Spend Time Kneeling, Crouching, Stooping, or Crawling - How much does this job require kneeling, crouching, stooping or crawling? | |
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75% | Duration of Typical Work Week - Number of hours typically worked in one week. |
| A3 | Your Strengths | Importance |
Tasks & Values |
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90% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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87% | Operating Vehicles, Mechanized Devices, or Equipment - Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft. | |
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81% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. | |
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79% | Repairing and Maintaining Mechanical Equipment - Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. | |
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78% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. | |
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75% | Handling and Moving Objects - Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. | |
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74% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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74% | Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. | |
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66% | Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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66% | Repairing and Maintaining Electronic Equipment - Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles. | |
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65% | Performing General Physical Activities - Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials. | |
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64% | Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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64% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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64% | Controlling Machines and Processes - Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). | |
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63% | Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people. | |
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62% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. | |
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60% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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60% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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57% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | |
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56% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. | |
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52% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | |
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51% | Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. |
Automotive service technicians and mechanics, often called service technicians or service techs, inspect, maintain, and repair cars and light trucks.
Automotive service technicians and mechanics typically do the following:
Although service technicians work on traditional mechanical systems, such as engines, transmissions, and drivebelts, they also must be familiar with a growing number of electronic systems. Braking, transmission, and steering systems, for example, are controlled primarily by computers and electronic components.
Other integrated electronic systems, such as accident-avoidance sensors, are becoming common as well. In addition, a growing number of technicians are required to work on vehicles that use electricity or alternative fuels, such as ethanol.
Service technicians use many different tools, including computerized diagnostic tools and power tools such as pneumatic wrenches, lathes, welding torches, and jacks and hoists. These tools usually are owned by their employers.
Service technicians also use many common hand tools, such as wrenches, pliers, and sockets and ratchets. Service technicians generally own these tools themselves. In fact, experienced workers often have thousands of dollars invested in their personal tool collection. For example, some invest in their own set of pneumatic tools—such as impact wrenches—powered by compressed air.
The following are examples of types of service technicians:
Automotive air-conditioning technicians install and repair air-conditioners and parts, such as compressors, condensers, and controls. These workers must be trained and certified in handling refrigerants.
Brake technicians diagnose brake system problems, adjust brakes, replace brake rotors and pads, and make other repairs on brake systems. Some technicians specialize in both brake and front-end work. (See “Front-end technicians.”)
Drivability technicians, also known as diagnostic technicians, use their extensive knowledge of engine management and fuel, electrical, ignition, and emissions systems to diagnose issues that prevent engines from performing efficiently. They often use the onboard diagnostic system of a car and electronic testing equipment such as scan tools and multimeters to find the malfunction.
Front-end technicians diagnose ride, handling, and tire wear problems. To correct these problems, they frequently use special alignment equipment and wheel-balancing machines.
Transmission technicians and rebuilders work on gear trains, couplings, hydraulic pumps, and other parts of transmissions. An extensive knowledge of computer controls and the ability to diagnose electrical and hydraulic problems are needed to work on these complex components.
Technicians who work on large trucks and buses are described in the diesel service technicians and mechanics profile.
Technicians who work on farm equipment, construction vehicles, and railcars are described in the heavy vehicle and mobile equipment service technicians profile.
Technicians who repair and service motorcycles, motorboats, and small all-terrain vehicles are described in the profile on small engine mechanics.
Automotive service technicians and mechanics held about 782,200 jobs in 2022. The largest employers of automotive service technicians and mechanics were as follows:
| Automobile dealers | 32% |
| Automotive mechanical and electrical repair and maintenance | 25 |
| Self-employed workers | 14 |
Service technicians stand for most of the day, and they typically work in well-ventilated and well-lit repair shops. Although technicians often identify and fix automotive problems with computers, they commonly work with greasy parts and tools, sometimes in uncomfortable positions.
Most service technicians work full time, and many work evenings or weekends. Overtime is common.
Automotive service technicians and mechanics frequently work with heavy parts and tools. As a result, workplace injuries, such as small cuts, sprains, and bruises, are common.
Employers prefer that automotive service technicians and mechanics complete a program at a postsecondary institution. Industry certification is usually required once the person is employed.
High school courses in automotive repair, electronics, computers, and mathematics provide a good background for prospective service technicians. However, high school graduates typically need further training to become fully qualified.
Completing a vocational or other postsecondary education program in automotive service technology is considered the best preparation for entry-level positions. Programs usually last 6 months to a year and provide intensive career preparation through classroom instruction and hands-on practice. Short-term certificate programs in a particular subject, such as brake maintenance or engine performance, are also available.
Some service technicians get an associate’s degree. Courses usually include mathematics, electronics, and automotive repair. Some programs add classes in customer service and other necessary skills.
Various automobile manufacturers and dealers sponsor associate’s degree programs. Students in these programs typically spend alternating periods attending classes full time and working full time in service shops under the guidance of an experienced technician.
Service technicians who have graduated from postsecondary programs in automotive service technology generally require little on-the-job training.
Those who have not completed postsecondary education, however, generally start as trainee technicians, technicians’ helpers, or lubrication workers. They gradually acquire more knowledge and experience by working with experienced mechanics and technicians.
The U.S. Environmental Protection Agency (EPA) requires all technicians who buy or work with refrigerants to be certified in proper refrigerant handling. No formal test preparation is required, but many trade schools, unions, and employer associations offer training programs designed for the EPA exam.
Certification from the National Institute for Automotive Service Excellence (ASE) is the standard credential for service technicians. Certification demonstrates competence and usually brings higher pay. Many employers require their service technicians to become certified.
ASE certification is available in nine different automobile specialty areas: automatic transmission/transaxle, brakes, light vehicle diesel engines, electrical/electronic systems, engine performance, engine repair, heating and air-conditioning, manual drive train and axles, and suspension and steering.
To become certified, technicians must have at least 2 years of experience (or relevant schooling and 1 year of experience) and pass an exam. Technicians who achieve certification in all of the foregoing areas (light vehicle diesel engine certification is not required) may earn ASE Master Technician status.
Employment of automotive service technicians and mechanics is projected to grow 2 percent from 2022 to 2032, about as fast as the average for all occupations.
About 67,700 openings for automotive service technicians and mechanics are projected each year, on average, over the decade. Many of those openings are expected to result from the need to replace workers who transfer to different occupations or exit the labor force, such as to retire.
The number of vehicles in use is expected to continue rising over the projections decade, and some service technicians will be needed to maintain and repair them. Many owners are keeping their vehicles longer, which should support demand for these workers to provide the servicing that older vehicles often require.
However, the increasing prevalence of electric vehicles, which require less maintenance and repair, may limit future demand for these workers.
For more details about work opportunities, contact local automobile dealers and repair shops or local offices of the state employment service. The state employment service also may have information about training programs.
For information about careers, education, and training programs, visit
Automotive Youth Educational Systems
National Automotive Technicians Education Foundation
For information about certification, visit
National Institute for Automotive Service Excellence
This table shows a list of occupations with job duties that are similar to those of automotive service technicians and mechanics.
| Occupation | Job Duties | Entry-Level Education | Median Annual Pay, May 2022 | |
|---|---|---|---|---|
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Automotive Body and Glass Repairers |
Automotive body and glass repairers restore, refinish, and replace vehicle bodies and frames, windshields, and window glass. |
High school diploma or equivalent | $47,270 |
|
Diesel Service Technicians and Mechanics |
Diesel service technicians and mechanics inspect, repair, and overhaul buses, trucks, or any vehicle with a diesel engine. |
High school diploma or equivalent | $54,360 |
|
Heavy Vehicle and Mobile Equipment Service Technicians |
Heavy vehicle and mobile equipment service technicians inspect, maintain, and repair vehicles and machinery used in construction, farming, and other industries. |
High school diploma or equivalent | $58,350 |
|
Small Engine Mechanics |
Small engine mechanics inspect, service, and repair motorized power equipment. |
See How to Become One | $44,080 |
|
Aircraft and Avionics Equipment Mechanics and Technicians |
Aircraft and avionics equipment mechanics and technicians repair and perform scheduled maintenance on aircraft. |
See How to Become One | $70,740 |