Education:
39%
High School Diploma - or the equivalent (for example, GED)
37%
Some College Courses
Telemarketers
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Job Outlook:
None
Education:
None
Salary
High:
$46,100.00
Average:
$33,600.00
Hourly
Average:
$16.15
What they do:
Solicit donations or orders for goods or services over the telephone.
On the job, you would:
- Contact businesses or private individuals by telephone to solicit sales for goods or services, or to request donations for charitable causes.
- Obtain customer information such as name, address, and payment method, and enter orders into computers.
- Explain products or services and prices, and answer questions from customers.
Personality
| A3 | Your Strengths | Importance |
Characteristics of this Career |
|---|---|---|---|
|
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81% | Persistence - Job requires persistence in the face of obstacles. | |
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77% | Integrity - Job requires being honest and ethical. | |
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76% | Initiative - Job requires a willingness to take on responsibilities and challenges. | |
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75% | Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace. | |
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75% | Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations. | |
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74% | Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations. | |
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73% | Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. | |
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72% | Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. | |
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72% | Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. | |
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69% | Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. | |
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66% | Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. | |
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61% | Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction. | |
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61% | Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. | |
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61% | Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems. | |
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60% | Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. | |
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60% | Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. |
| A3 | Your Strengths | Importance |
Strengths |
|---|---|---|---|
|
|
100% | Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law. | |
|
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78% | Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources. |
Aptitude
| A3 | Your Strengths | Importance |
Abilities | Cognitive, Physical, Personality |
|---|---|---|---|
|
|
75% | Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. | |
|
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75% | Oral Expression - The ability to communicate information and ideas in speaking so others will understand. | |
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69% | Speech Clarity - The ability to speak clearly so others can understand you. | |
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66% | Speech Recognition - The ability to identify and understand the speech of another person. | |
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53% | Written Comprehension - The ability to read and understand information and ideas presented in writing. | |
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53% | Selective Attention - The ability to concentrate on a task over a period of time without being distracted. |
| A3 | Your Strengths | Importance |
Skills | Cognitive, Physical, Personality |
|---|---|---|---|
|
|
55% | Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. | |
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54% | Speaking - Talking to others to convey information effectively. | |
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52% | Persuasion - Persuading others to change their minds or behavior. |
Job Details
Responsibilities
Deliver promotional presentations to current or prospective customers.
Contact current or potential customers to promote products or services.
Explain technical product or service information to customers.
Answer customer questions about goods or services.
Maintain records of customer accounts.
Maintain records of customer accounts.
Develop content for sales presentations or other materials.
Identify potential customers.
Answer telephones to direct calls or provide information.
Contact current or potential customers to promote products or services.
Maintain records of customer accounts.
Schedule appointments with prospective customers.
Monitor market conditions or trends.
| A3 | Your Strengths | Importance |
Attributes & Percentage of Time Spent |
|---|---|---|---|
|
|
98% | Telephone - How often do you have telephone conversations in this job? | |
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97% | Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it? | |
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96% | Spend Time Sitting - How much does this job require sitting? | |
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90% | Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job? | |
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88% | Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions? | |
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86% | Deal With External Customers - How important is it to work with external customers or the public in this job? | |
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79% | Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements? | |
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79% | Importance of Repeating Same Tasks - How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job? | |
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74% | Level of Competition - To what extent does this job require the worker to compete or to be aware of competitive pressures? | |
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72% | Sounds, Noise Levels Are Distracting or Uncomfortable - How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable? | |
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71% | Electronic Mail - How often do you use electronic mail in this job? | |
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69% | Time Pressure - How often does this job require the worker to meet strict deadlines? | |
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66% | Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job? | |
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64% | Spend Time Making Repetitive Motions - How much does this job require making repetitive motions? | |
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63% | Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer? | |
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62% | Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls - How much does this job require using your hands to handle, control, or feel objects, tools or controls? | |
|
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61% | Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals? | |
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60% | Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people? | |
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57% | Work With Work Group or Team - How important is it to work with others in a group or team in this job? | |
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56% | Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization? | |
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55% | Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer? | |
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52% | Degree of Automation - How automated is the job? |
| A3 | Your Strengths | Importance |
Tasks & Values |
|---|---|---|---|
|
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96% | Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions. | |
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87% | Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. | |
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84% | Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources. | |
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80% | Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. | |
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79% | Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job. | |
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77% | Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. | |
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75% | Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems. | |
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75% | Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. | |
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74% | Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time. | |
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70% | Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. | |
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69% | Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. | |
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68% | Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. | |
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67% | Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them. | |
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66% | Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work. | |
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65% | Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. | |
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64% | Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. | |
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64% | Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. | |
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62% | Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used. | |
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59% | Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. | |
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56% | Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. | |
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55% | Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people. | |
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51% | Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others. |