Ushers, Lobby Attendants, & Ticket Takers

Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.

On the job, you would:

Search for lost articles or for parents of lost children.
Greet patrons attending entertainment events.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.

Personality

A3	Your Strengths	Importance	Characteristics of this Career
		83%	Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
		82%	Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
		79%	Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
		77%	Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
		76%	Integrity - Job requires being honest and ethical.
		74%	Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
		73%	Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
		70%	Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
		65%	Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
		56%	Initiative - Job requires a willingness to take on responsibilities and challenges.
		54%	Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

A3	Your Strengths	Importance	Strengths
		67%	Social - Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.
		67%	Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
		61%	Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
		56%	Realistic - Work involves designing, building, or repairing of equipment, materials, or structures, engaging in physical activity, or working outdoors. Realistic occupations are often associated with engineering, mechanics and electronics, construction, woodworking, transportation, machine operation, agriculture, animal services, physical or manual labor, athletics, or protective services.

A3	Your Strengths	Importance	Values of the Work Environment
		56%	Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Aptitude

A3	Your Strengths	Importance	Abilities \| Cognitive, Physical, Personality
		60%	Speech Clarity - The ability to speak clearly so others can understand you.
		56%	Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
		56%	Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
		53%	Near Vision - The ability to see details at close range (within a few feet of the observer).

Job Details

Responsibilities

Sell products or services.

Clean facilities or work areas.

Provide patrons with directions to locales or attractions.

Provide attraction or event information to patrons.

Supervise service workers.

Assign duties or work schedules to employees.

Greet customers, patrons, or visitors.

Verify patron or staff credentials.

Usher patrons to seats or exits.

Monitor environment to ensure safety.

Assist individuals with special needs.

Verify patron or staff credentials.

Mediate disputes.

Resolve customer complaints or problems.

Usher patrons to seats or exits.

Respond to customer problems or complaints.

Prepare operational reports or records.

Sell products or services.

Verify patron or staff credentials.

Provide attraction or event information to patrons.

Collaborate with others to develop or refine designs.

Sell products or services.

Maintain supply or equipment inventories.

Respond to customer inquiries.

Arrange artwork, products, or props.

Provide notifications to customers or patrons.

A3	Your Strengths	Importance	Attributes & Percentage of Time Spent
		97%	Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
		95%	Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions?
		92%	Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job?
		89%	Deal With External Customers - How important is it to work with external customers or the public in this job?
		82%	Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
		78%	Spend Time Standing - How much does this job require standing?
		74%	Work With Work Group or Team - How important is it to work with others in a group or team in this job?
		73%	Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
		72%	Sounds, Noise Levels Are Distracting or Uncomfortable - How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
		69%	Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job?
		68%	Telephone - How often do you have telephone conversations in this job?
		67%	Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer?
		58%	Frequency of Conflict Situations - How often are there conflict situations the employee has to face in this job?
		58%	Spend Time Making Repetitive Motions - How much does this job require making repetitive motions?
		57%	Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
		55%	Spend Time Walking and Running - How much does this job require walking and running?
		54%	Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job?
		52%	Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?

A3	Your Strengths	Importance	Tasks & Values
		75%	Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
		64%	Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
		56%	Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
		54%	Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
		54%	Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
		53%	Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
		53%	Assisting and Caring for Others - Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Getting Started

Education:

61%

High School Diploma - or the equivalent (for example, GED)

33%

Less than a High School Diploma

Ushers, Lobby Attendants, & Ticket Takers

What they do:

On the job, you would:

Personality

Characteristics of this Career

Strengths

Values of the Work Environment

Aptitude

Abilities | Cognitive, Physical, Personality

Job Details

Attributes & Percentage of Time Spent

Tasks & Values

Getting Started