Postmasters & Mail Superintendents

Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.

On the job, you would:

Monitor employees' work schedules and attendance for payroll purposes.
Organize and supervise activities, such as the processing of incoming and outgoing mail.
Resolve customer complaints.

Personality

A3	Your Strengths	Importance	Characteristics of this Career
		95%	Dependability - Job requires being reliable, responsible, and dependable, and fulfilling obligations.
		93%	Adaptability/Flexibility - Job requires being open to change (positive or negative) and to considerable variety in the workplace.
		92%	Integrity - Job requires being honest and ethical.
		92%	Leadership - Job requires a willingness to lead, take charge, and offer opinions and direction.
		90%	Self-Control - Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
		88%	Cooperation - Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
		87%	Attention to Detail - Job requires being careful about detail and thorough in completing work tasks.
		86%	Initiative - Job requires a willingness to take on responsibilities and challenges.
		85%	Stress Tolerance - Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
		83%	Persistence - Job requires persistence in the face of obstacles.
		80%	Concern for Others - Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
		79%	Achievement/Effort - Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
		77%	Independence - Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
		76%	Analytical Thinking - Job requires analyzing information and using logic to address work-related issues and problems.
		69%	Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
		64%	Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

A3	Your Strengths	Importance	Strengths
		100%	Enterprising - Work involves managing, negotiating, marketing, or selling, typically in a business setting, or leading or advising people in political and legal situations. Enterprising occupations are often associated with business initiatives, sales, marketing/advertising, finance, management/administration, professional advising, public speaking, politics, or law.
		78%	Conventional - Work involves following procedures and regulations to organize information or data, typically in a business setting. Conventional occupations are often associated with office work, accounting, mathematics/statistics, information technology, finance, or human resources.
		56%	Social - Work involves helping, teaching, advising, assisting, or providing service to others. Social occupations are often associated with social, health care, personal service, teaching/education, or religious activities.

A3	Your Strengths	Importance	Values of the Work Environment
		78%	Independence - Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
		72%	Support - Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
		67%	Working Conditions - Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
		61%	Relationships - Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Aptitude

A3	Your Strengths	Importance	Abilities \| Cognitive, Physical, Personality
		75%	Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
		75%	Written Comprehension - The ability to read and understand information and ideas presented in writing.
		75%	Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
		72%	Speech Clarity - The ability to speak clearly so others can understand you.
		72%	Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
		72%	Speech Recognition - The ability to identify and understand the speech of another person.
		69%	Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
		69%	Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
		66%	Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
		66%	Near Vision - The ability to see details at close range (within a few feet of the observer).
		63%	Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
		63%	Written Expression - The ability to communicate information and ideas in writing so others will understand.

A3	Your Strengths	Importance	Skills \| Cognitive, Physical, Personality
		57%	Speaking - Talking to others to convey information effectively.
		55%	Reading Comprehension - Understanding written sentences and paragraphs in work-related documents.
		55%	Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
		55%	Time Management - Managing one's own time and the time of others.
		54%	Writing - Communicating effectively in writing as appropriate for the needs of the audience.
		52%	Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Job Details

Responsibilities

Prepare staff schedules or work assignments.

Direct organizational operations, projects, or services.

Direct administrative or support services.

Direct organizational operations, projects, or services.

Resolve customer complaints or problems.

Evaluate employee performance.

Conduct employee training programs.

Hire personnel.

Prepare staff schedules or work assignments.

Prepare operational progress or status reports.

Negotiate labor disputes.

Collect payments for goods or services.

Provide basic information to guests, visitors, or clients.

Conduct employee training programs.

Hire personnel.

Coordinate with external parties to exchange information.

A3	Your Strengths	Importance	Attributes & Percentage of Time Spent
		99%	Contact With Others - How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
		98%	Time Pressure - How often does this job require the worker to meet strict deadlines?
		98%	Face-to-Face Discussions - How often do you have to have face-to-face discussions with individuals or teams in this job?
		97%	Electronic Mail - How often do you use electronic mail in this job?
		96%	Telephone - How often do you have telephone conversations in this job?
		92%	Responsibility for Outcomes and Results - How responsible is the worker for work outcomes and results of other workers?
		92%	Responsible for Others' Health and Safety - How much responsibility is there for the health and safety of others in this job?
		92%	Indoors, Environmentally Controlled - How often does this job require working indoors in environmentally controlled conditions?
		92%	Work With Work Group or Team - How important is it to work with others in a group or team in this job?
		90%	Coordinate or Lead Others - How important is it to coordinate or lead others in accomplishing work activities in this job?
		89%	Deal With External Customers - How important is it to work with external customers or the public in this job?
		88%	Frequency of Decision Making - How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
		88%	Letters and Memos - How often does the job require written letters and memos?
		82%	Deal With Unpleasant or Angry People - How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
		79%	Importance of Being Exact or Accurate - How important is being very exact or highly accurate in performing this job?
		79%	Impact of Decisions on Co-workers or Company Results - What results do your decisions usually have on other people or the image or reputation or financial resources of your employer?
		79%	Frequency of Conflict Situations - How often are there conflict situations the employee has to face in this job?
		74%	Freedom to Make Decisions - How much decision making freedom, without supervision, does the job offer?
		72%	Structured versus Unstructured Work - To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
		70%	Public Speaking - How often do you have to perform public speaking in this job?
		68%	Importance of Repeating Same Tasks - How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
		60%	Level of Competition - To what extent does this job require the worker to compete or to be aware of competitive pressures?
		56%	Physical Proximity - To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
		54%	Spend Time Standing - How much does this job require standing?
		52%	Spend Time Sitting - How much does this job require sitting?
		52%	Sounds, Noise Levels Are Distracting or Uncomfortable - How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
		84%	Duration of Typical Work Week - Number of hours typically worked in one week.

A3	Your Strengths	Importance	Tasks & Values
		88%	Getting Information - Observing, receiving, and otherwise obtaining information from all relevant sources.
		87%	Communicating with Supervisors, Peers, or Subordinates - Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
		85%	Resolving Conflicts and Negotiating with Others - Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
		85%	Making Decisions and Solving Problems - Analyzing information and evaluating results to choose the best solution and solve problems.
		82%	Working with Computers - Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
		79%	Scheduling Work and Activities - Scheduling events, programs, and activities, as well as the work of others.
		79%	Organizing, Planning, and Prioritizing Work - Developing specific goals and plans to prioritize, organize, and accomplish your work.
		78%	Guiding, Directing, and Motivating Subordinates - Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
		78%	Performing Administrative Activities - Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
		78%	Coordinating the Work and Activities of Others - Getting members of a group to work together to accomplish tasks.
		75%	Establishing and Maintaining Interpersonal Relationships - Developing constructive and cooperative working relationships with others, and maintaining them over time.
		75%	Identifying Objects, Actions, and Events - Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
		74%	Coaching and Developing Others - Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
		73%	Documenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
		72%	Evaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
		71%	Monitoring Processes, Materials, or Surroundings - Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
		71%	Processing Information - Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
		70%	Developing Objectives and Strategies - Establishing long-range objectives and specifying the strategies and actions to achieve them.
		70%	Staffing Organizational Units - Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
		69%	Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
		69%	Developing and Building Teams - Encouraging and building mutual trust, respect, and cooperation among team members.
		67%	Judging the Qualities of Objects, Services, or People - Assessing the value, importance, or quality of things or people.
		67%	Analyzing Data or Information - Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
		66%	Training and Teaching Others - Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
		66%	Communicating with People Outside the Organization - Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
		64%	Updating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.
		61%	Providing Consultation and Advice to Others - Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
		60%	Monitoring and Controlling Resources - Monitoring and controlling resources and overseeing the spending of money.
		60%	Performing for or Working Directly with the Public - Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
		57%	Thinking Creatively - Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
		56%	Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
		55%	Inspecting Equipment, Structures, or Materials - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
		55%	Selling or Influencing Others - Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Getting Started

Education:

62%

High School Diploma - or the equivalent (for example, GED)

13%

Bachelor's Degree

Postmasters & Mail Superintendents

What they do:

On the job, you would:

Personality

Characteristics of this Career

Strengths

Values of the Work Environment

Aptitude

Abilities | Cognitive, Physical, Personality

Skills | Cognitive, Physical, Personality

Job Details

Attributes & Percentage of Time Spent

Tasks & Values

Getting Started